CTMH - Complaint Form

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Florida Department of Business and Professional Regulation
File a Complaint Form

Complete the required information below to begin filing a complaint form with the Division.

If you want to receive a copy of your complaint form please enter your e-mail address below.

The complainant is the individual or organization who is filing the complaint form.

Complainant Contact Information

Your Contact Information

If you submit anonymously, you will ONLY be able to view what information is publicly available.

Select Next after entering the required information to continue.

Florida Department of Business and Professional Regulation

 

Search for a Condominium / Developer

The respondent is the individual or organization that you are filing a complaint against.

  • If the respondent is known, use the fields below to search the respondent's name to confirm their contact details.
  • If the respondent is unknown or not licensed, enter the respondent’s information manually.

If you would like to use additional filters to help you search, you can use this link for our Condo Transparency Portal

Please enter the Name and Title of the Individual.

Please enter the name of the Developer's Principle Officer.

Address Notification was mailed to:

Select Back to return to the previous section.

Select Next after entering the required information to continue.

Florida Department of Business and Professional Regulation

 

Allegations

Select the allegation category that best fits your concern from the dropdown menu. Each allegation category may only be selected once.

If you have concerns involving different categories, select “Add Category” to add another section.

Within each category section, include all issues related to that category in the description box, including relevant dates, details of the incident(s), and any supporting information or documents.

For more information about the Division’s jurisdiction, visit Condominium – Did You Know? – MyFloridaLicense.com. 

Allegation 1

Document Requirements: 

Allegation 2

Document Requirements: 

Allegation 3

Document Requirements: 

Allegation 4

Document Requirements: 

Allegation 5

Document Requirements: 

Allegation 6

Document Requirements: 

Allegation 7

Document Requirements: 

Allegation 8

Document Requirements: 

Allegation 9

Document Requirements: 

Allegation 10

Document Requirements: 

Allegation 11

Document Requirements: 

Allegation 12

Document Requirements: 

Allegation 13

Document Requirements: 

Allegation 14

Document Requirements: 


Select Back to return to the previous section.

Select Next after entering the required information to continue.

Florida Department of Business and Professional Regulation

 

Witnesses

Select Add to claim additional witnesses (up to 5 total).

Select Back to return to the previous section.

Select Next after entering the required information to continue.

Florida Department of Business and Professional Regulation

 

Legal

If you have legal representation and would like the Division to communicate directly with them, their information must be provided below.

Attorney Information

If Yes, you will need to attach a copy of each complaint form filed in court and any subsequent court pleadings on the file attachments screen before submitting your complaint form. Please upload these files below. If you do not have these files, please provide the docket number and name of the county where the action was filed.

Select Back to return to the previous section.

Select Next after entering the required information to continue.

Florida Department of Business and Professional Regulation

 

Attachments

Please upload documents in PDF format whenever possible. Maximum file size per upload is 100 MB.

Upload any additional supporting documents related to your complaint, including governing documents such as the declaration, bylaws, articles of incorporation, rules, or other association records. Providing complete documentation helps prevent delays in the review process.

If you already uploaded documents under the Allegation section, you do not need to upload them again here.

Governing documents may be obtained from the association. Condominium declarations may also be available through the Clerk of Court or official records office in the county where the condominium is located.

To help prevent delays, please provide applicable governing documents and information on where those documents can be located.

Select Back to return to the previous section.

Select Next after entering the required information to continue.

Florida Department of Business and Professional Regulation

 

Complaint Form Review

Please review the below information you have provided. Select Submit when you are ready to file your complaint form. If you need to add or remove any information from below, please select Back to go to the previous section, or select a section at the top of the page.

Complainant Contact Information

 

Name
Organization
Address
Phone  Ext.
E-mail Address

Developer / Association

 

Organization
Filed Against
Address

Notification

 

Respondent Notified
Method of Notification  

Allegations

 

Allegation 1:
Description:
Upload(s) Included:
Allegation 2:
Description:
Upload(s) Included:
Allegation 3:
Description:
Upload(s) Included:
Allegation 4:
Description:
Upload(s) Included:
Allegation 5:
Description:
Upload(s) Included:
Allegation 6:
Description:
Upload(s) Included:
Allegation 7:
Description:
Upload(s) Included:
Allegation 8:
Description:
Upload(s) Included:
Allegation 9:
Description:
Upload(s) Included:
Allegation 10:
Description:
Upload(s) Included:
Allegation 11:
Description:
Upload(s) Included:
Allegation 12:
Description:
Upload(s) Included:
Allegation 13:
Description:
Upload(s) Included:
Allegation 14:
Description:
Upload(s) Included:

Attorney Information

 

Name  
Address
Phone
Alternate Phone
E-mail Address

Witnesses

Florida Department of Business and Professional Regulation

 

Attestation

Select Back to return to the previous section.

Select Submit to file your complaint.

Review Responses

Complainant Information (MERGED)

Respondent Information

Attorney Info

Letter Fields

Dashboard Fields

Hide Submit

Mapping Rules (HTML)

HTML Rewritten

Prepopulation

Additional Information - Formulas

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Allegations

Allegation HTML Lists

Allegation JSON to Send to VR

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AA Reviewer Info

RC Reviewer Info

Supervisor Reviewer Info

Investigator Reviewer Info

Bureau Chief Info

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API - Track Activity Manual

API - Track Activity Auto

SimpliGov API - Auth

API - License Search

API - Adv Search (Round Robin Assignment)

API - Get Reviewer Count

API - Select Reviewer

API - Activity Log (Advance Search)

Advance Search - Full Allegation List

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Pega Auth Call

PEGA - Lookup Respondent

PEGA - Create Complaint

PEGA - Update Complaint

PEGA - Add Parties

Update Parties

Upload Files

Add Allegations

Update Allegations

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Create Complaint

Update Complaint

Upload Documents

Add Parties to Complaint

License Search

Allegations